This handbook provides you with information that you will need on your course. You should find it helpful when you first start, when you are preparing for assessment and at any time that you need help or advice in connection with your studies here. Each module you study on your course will have its own section on MyBeckett, your portal to online learning.

The course team is looking forward to working with you this year and we hope that your time studying with us at Leeds Beckett University is both enjoyable and successful.

On behalf of our University and the whole course team I would like to wish you well in your studies.

Lisa Gorton

Course Director, BA (Hons) International Tourism Management with Marketing

It gives me great pleasure to welcome you to the School of Events, Tourism and Hospitality Management.

Our School's mission is to inspire and educate the events, tourism and hospitality leaders of tomorrow so that they can make a positive difference in the world. This guides what we do: from what we teach to how we teach; from the topics we think we should research; to how we share the results of our endeavours. In trying to live up to our aspiration, we encourage critical thinking and a spirit of questioning among students and staff and promote stakeholder engagement with those who share our ambitions to improve the world through events, tourism and hospitality education and research.

We claim a degree of success in achieving our ambitions. We have a good track record of students, staff and alumni winning national and international awards. Research continues to play a pivotal role in the education of our students and enables us to contribute insights relevant to the sector. The recent official evaluation of research (REF 2021) rated 82% of our outputs as of world leading or internationally excellent quality and 100% of our research environment was judged as being conducive to producing research of world leading or internationally excellent quality. We were also ranked in the top 50 schools globally according to the subject rankings provided by QS (2023) and in the top 51 - 75 by the Academic Ranking of World Universities (ARWU) 2022.

During your studies you will be given many opportunities to challenge yourself, both within and beyond your degree programme. I would encourage you to take advantage of these opportunities, building lifelong friendships and networks along the way. We look forward to partnering with you to develop your knowledge, skills and networks, providing a strong foundation for your future career. I also hope that you will become a proud member of our alumni network so that we continue to collaborate long after you started your education with us.

Leeds Beckett Students' Union (LBSU) is led by students for students! Their mission is to make your uni life better! Your Student Officer Team is elected by you to lead the Students' Union into the academic year. They represent all Leeds Beckett students and campaign for the changes you want to see in the university and beyond. They do this by representing your interests, giving you the chance to socialise and meet new people, hosting CV-boosting opportunities, and providing advice and support when you need it most. Shape your own experience by submitting your thoughts through your Course Rep, or if you'd like to influence the Students' Union's policy stance on particular issues or share ideas for improving the student experience across the University, submit your ideas on the Have Your Say platform, which is designed to make change happen! Below you'll find information on a few of their services but if you've any questions, please feel free to get in touch.

Silas Ozoya, your Academic Experience Officer, also wanted to say a few words to introduce himself: "Hey There! I'm Silas, your Academic Experience Officer. It's my job to ensure your academic experience at Leeds Beckett is the best it can be! We're a friendly and open-minded bunch at LBSU, so don't hesitate to get in touch with us! I'm looking forward to meeting you very soon!"

Contact LBSU at:

Email: lbsu-welcome@leedsbeckett.ac.uk

Phone: 0113 812 8400

Website: www.leedsbeckettsu.co.uk

1. Following the lifting of all pandemic restrictions and advice from the Department for Education, we currently anticipate that no social distancing measures will be in place on campus during the 2023/24 academic year, enabling a normal on-campus experience. Our aim is to ensure that our students experience Leeds Beckett University, our courses, campuses, facilities and services to the fullest extent possible, while maintaining an environment where students and staff feel safe.
2. In all cases, the health and safety of students and staff is our priority and we will continue to follow guidance from the UK Health Security Agency, the Department for Education and all other recognised government agencies (such as the Office for Students) in full and keep matters under close review at all times. The advice and restrictions may change before and/or during the academic year, either nationally or in response to local conditions and rates of infection and include the need for social distancing measures and other restrictions. Our flexible delivery model allows us to revert to a blended and/or remote delivery model if this becomes necessary. In a worst case scenario it is possible our campuses may need to close.
3. In the event that delivery is restricted as a consequence of pandemic restrictions, we will keep you informed of planned changes as they arise, to ensure you are provided with accurate information.

Dr Lisa Gorton

L.Gorton@leedsbeckett.ac.uk

0113 81 23456

New students will be allocated an Academic Advisor during induction week whilst returning students will keep their current Academic Advisor.

Julie Nunns

tourism@leedsbeckett.ac.uk

0113 812 9289

Macaulay G02, Headingley Campus

The Course Administration and Support Office is open for drop-ins or appointments on Tuesdays and Thursdays from 10:00 - 12:00 and 14:00 - 16:00.

Course Administrators are also available by email or MS Teams Monday to Friday between 09:00 - 17:00 (16:00 Fridays).

School of Events, Tourism and Hospitality Management Library Team

ethlibrary@leedsbeckett.ac.uk

The contact details of other key services, such as Student Advice, Disability Advice, Student Wellbeing, the Library, Student Money, Careers, Students' Union Advice Service and Students' Union Student Voice Team can be found on the Students web page.

Academic and administrative staff at our University use your student email address to contact you. It is important that you check this account regularly. You can forward emails from your student email address to a preferred personal email address, however, quarantine and spam filters needed by our University mean that emails sent from external email addresses may be delayed, blocked or deleted. It is therefore important that your student email address is the only email address that you use to contact University staff.

We will inform you of class activities and course notifications, including any cancellations. Please monitor MyBeckett and your student e-mail address for announcements.

For each module, the Module Handbook will include the preferred method of communicating general information about that module to you.

Please make sure that you inform your Course Administration team whenever you change your address and contact details. It is important that you also update your records yourself. You can do this via the My Account/Update my Data tab on MyBeckett. This will ensure we can always contact you in an emergency, and that you receive any important University communications that we may need to send you.

MS Teams is part of the Office 365 suite used by staff and students for communication and collaboration:

• Access via MyBeckett on University devices as well as on personal mobiles via a free downloadable app.
• Participate in online meetings and video conferencing in groups or one-to-one.
• Work on shared content, ideas, projects and online learning.
• Utilise breakout rooms to create more dynamic sessions

Further information is available on the Library's MS Teams FAQ web page.

The University’s standard term dates are available on our Academic Calendars web page.

Taught sessions, both mandatory and optional, will be scheduled and included in your online timetable. Depending on your course, this may also include scheduled online teaching and learning sessions where student engagement is required at a specified time or tutor pre-recorded lectures.

Normally, timetables will be made available to continuing students on 31^st July and during induction week for new students via:

1. The Student Portal (MyBeckett)
2. The Leeds Beckett app

You should discuss any difficulties relating to your engagement with timetabled sessions with your Course Administrator.

At the end of the course, students will be able to:

1. Adopt an analytical and creative approach so that they are able to propose robust, innovative and well-reasoned solutions to marketing and management in the context of the complex challenges within the contemporary, global tourism industry.
2. Express themselves confidently as marketing focussed practitioners who are ready for the rigours of the tourism industry, able to innovate and able to communicate ideas and products with confidence and creativity. Critically reflect on the role of ethics and social responsibility in their personal and professional decision-making in a range of tourism and marketing contexts.
3. Critically reflect on the role of ethics and social responsibility in their personal and professional decision-making in a range of tourism and marketing contexts.
4. Demonstrate the ability to interact sympathetically and ethically with a wide variety of culturally diverse stakeholder groups within the international tourism marketing environment.
5. Assume a rigorous and critically informed approach to their learning and work, enabling them to become successful independent learners and tourism marketing practitioners.
6. Critically examine and evaluate the wider economic, socio-cultural and environmental impacts of tourism to assess how these impacts can be effectively managed, promoted and communicated in a dynamic and changing world.

1. Identify and discuss a variety of underlying concepts and principles associated with the study of tourism and management
2. Collect, interpret and present data in order to develop sound and confidently justified lines of argument about basic tourism and management theories and concepts.
3. Demonstrate an awareness of the impact that diverse cultural, ethical and global contexts have upon key relationships within the tourism encounter.
4. Demonstrate the ability to build relationships and networks with other students, staff and industry practitioners.
5. Organise, plan and manage both tasks and information from a variety of appropriate sources and begin to resolve problems independently and address issues within the field of tourism.
6. Identify and appreciate different perspectives held by different stakeholders within the field of tourism.

Level 4 is assessed predominantly by practical assessments with some coursework.

Level 5 is assessed predominantly by coursework with some practical assessments.

Level 6 is assessed predominantly by coursework with some practical assessments.

Please note the exam/assessment periods in the academic calendar and make sure that you are available during those periods. Coursework submission deadlines can normally be found on MyBeckett, on course noticeboards or in individual Module Handbooks/other module guides.

Disabled students requiring adjustments to assessments/examinations should contact Disability Advice as soon as possible. We can only guarantee that adjustments can be put in place if students have contacted us by the following deadlines:

Semester 1 - 10th November 2023

Semester 2 - 8th March 2024

Contact us:

Email: disabilityadvice@leedsbeckett.ac.uk

Tel: 0113 812 5831

Website: https://www.leedsbeckett.ac.uk/student-information/disability-advice/

It is important for your progression and achievement that you submit all work for all assignments in a timely manner. It is also important that you keep copies of all work submitted until after you have graduated. You should also keep any receipts confirming the submission of assignments. In the event of your submitted work being lost you may be required to produce a copy of the work and submission receipt. If you are unable to do so, your work will not be marked.

It is important to note that submitting all assignments is a requirement of your course. Should you experience extenuating circumstances which prevent you from submitting on time please make yourself aware of the Mitigation and Extenuating Circumstances process. Without any form of extenuating circumstances, standard penalties apply for late submission of assessed work. Full details of the penalties for late submission of course work are available in section 3.11 of the Academic Regulations. Please check the penalties that apply to this course as some Professional, Statutory and Regulatory Body requirements may mean that different penalties apply.

If you have been recommended 'flexibility around deadlines' as a reasonable adjustment in a Reasonable Adjustment Plan, your Course Administrator will be able to advise you of the process.

You may be required to submit your written work via Turnitin; further information on Turnitin is available.

Assessed work will normally be returned with appropriate feedback within four weeks of your submission. Each Module Handbook will provide you with specific guidelines on how and when you will receive feedback on your assessments. Results from module assessments and decisions on progression to the next level of study (e.g., from Level 4 to Level 5 of an undergraduate degree) or awards (if you are in the final level) are available on the Results Online system.
Results will appear within Results Online five working days after the date of the Progression and Award Board meeting (the meeting where your end of level outcome will be decided) or the Module Board meeting (the meeting where modular outcomes are decided).

If you are unsure about when you might receive your results or have queries relating to your results, you should contact your Course Administrator.

The University recognises that, from time to time, students may encounter issues which may prevent them from being able to submit or take assessment. Where this is the case, students may be able to submit their 'extenuating circumstances' for consideration. Please see the Mitigation and Extenuating Circumstances web page for further information.

If you have not passed a module at the first attempt you will be eligible for re-assessment. See your Module Handbook for details of the relevant re-assessment process (e.g., whether it is coursework, an examination, a presentation or other form of assessment/when it will take place/what the deadline is). You will be advised via Results Online of your options for re-assessment. You are advised to contact your Course Director, Course Administrator or Academic Advisor for any necessary clarification.

Details about our Appeals process can be found on the appeals web page.

Academic integrity means intellectual honesty and is part of good academic practice. Further information can be found on our academic integrity web page.

Teaching methods used within the course are diverse and provide variety to the student learning experience; these include lectures, seminars, workshops, tutorials, practicals, problem-based learning events, flipped learning and field-study programmes.

The vertical and horizontal integration of the course modules has been specifically designed to enhance the student experience and foster engagement with many opportunities for students to spend time on relevant and active tasks and to develop sought-after skills and increase key knowledge areas.

The development and assessment of field and research skills at Level 4 and Level 5 in modules such as Complexities of Tourism, International Tour Operations and Applied Tourism Research at Level 5 empower students when undertaking Level 6 Individual projects and problem solving consultancy work. Equally, a problem based learning approach embedded throughout the course enables the students to develop both their analytical and creative skills and cross-level mentoring allows learning through others real life experiences.

Immersion activities, timetabled personal tutor feedback and development sessions and scaffolding activities have all been designed as key elements of the course, providing the student with the wherewithal to succeed at each higher level.

This information is correct for students progressing through the programme within standard timescales. Students who are required to undertake repeat study may be taught alternate modules which meet the overall course learning outcomes. Option modules are indicative of a typical year and there may be some variance in the availability of option modules. Details of module delivery will be provided in your timetable.

The University expects you to attend and contribute fully to all mandatory sessions on your timetable as set out in your student contract. Engagement in your lectures, seminars and practicals is an important part of your learning - contributing both to the University community and the learning experience of your fellow students on the course. This includes engagement in scheduled virtual learning and activities and meetings in online environments related to your studies.

We monitor your engagement at the University as regular attendance and academic achievement are closely linked. Moreover, by monitoring your engagement and attendance we can identify students who may need our guidance or support at an early stage to help them progress in their studies. This is part of our commitment to ensuring an excellent education and experience and supporting your success at Leeds Beckett.

The University does understand that from time to time there is good reason why you cannot attend a class, and in this instance you must contact your School office to let them know. This may then be recorded as an 'authorised absence'.

Please note that any attendance reports can be shared with you and your Course team. You might be asked to contact your School office so that appropriate academic or pastoral support can be offered, should your attendance record give cause for concern.

Our most important aim is to support your studies, but we are also required to report attendance to various external bodies such as the Student Loan Company and the Home Office. There are measures in place for students who seek to falsely register either their own or fellow students' attendance.

Our Academic Engagement Policy is available under 'Student Contract' on the Student Regulations web page.

Please note that if your course carries professional accreditation or recognition, there may be additional course-specific attendance requirements detailed elsewhere in this handbook.

You must notify your Course Administrator if you are absent (for example for an interview, emergency unforeseen circumstances, or for compassionate leave). If you are going to apply for mitigation you will need to provide written evidence of the reason for your absence.

Please note that if your course carries professional accreditation or recognition, there may be additional course-specific absence reporting requirements detailed elsewhere in this handbook.

If you are unable to study due to Covid-19 (coronavirus) symptoms, please see the guidance available on our Covid-19 web page.

If you are unable to study because of another illness for more than 14 consecutive days (including weekends), you must provide us with a Fit Note.

You can send a digital copy of your Fit Note to your Course Administrator, and then send the original by post.

If you are absent through illness on the day of an examination or assignment deadline and you intend to apply for mitigation, you must also provide us with details as possible. Your submission for mitigation may be made online and the circumstances surrounding it may be self-certified unless your period of absence is prolonged. Generally, all absences of 2 weeks or more will require the submission of verifiable documentary evidence.

For more information on 'fit to sit' and mitigation please visit our Mitigation web page.

Please note that if your course carries professional accreditation or recognition, there may be additional course-specific absence reporting requirements detailed elsewhere in this handbook.

Any Leeds Beckett student who suspects they may have, or have been diagnosed as having a serious infectious disease such as coronavirus, Mumps, TB, measles, meningitis or chicken pox should not attend campus. For notifiable diseases, students should notify their Course Director or Course Administrator as soon as possible giving information regarding which groups of students (and/or colleagues and clients on placements) you have been in contact with and when. For some diseases, such as TB and meningitis, your doctor and our Student Wellbeing Team have a responsibility to notify the West Yorkshire Public Health Protection Team who may also wish to speak to you (or your family) to determine if others require screening or medication. You should follow advice given by the hospital or your GP about when it is safe to return to University. Further information is available on the Student Wellbeing web page.

For guidance on what to do if you have symptoms of Covid-19 (coronavirus), please visit our Covid-19 web page.

If you are thinking about changing course or withdrawing from your course, further information can be found on our Student web pages.

Please be aware that our University fully complies with United Kingdom Visas and Immigration (UKVI) policy at all times. There are legal reporting requirements for all students in the UK on a Student visa, and full attendance is mandatory for all students who have a Student visa. Failure to meet UKVI attendance and engagement requirements could lead to your academic sponsorship being withdrawn and your visa being revoked.Students who hold a Student visa need to be aware of their responsibilities whilst in the UK, please see www.ukcisa.org.uk or our Student Immigration Advice and Compliance web page for full information.

For up-to-date information about visas, immigration issues and other matters relating to international students, please visit the International Students' web pages on the Students website or email the Student Immigration Advice and Compliance Team on siac@leedsbeckett.ac.uk.

You should have been enrolled on the International Student's Academic Introduction module in MyBeckett when you began your studies - if you missed this you can self-enrol and explore the content which introduces you to making the academic transition to a UK university. Please refer to Library page supporting international students

Leeds Beckett is dedicated to improving the employability of our students and one of the ways in which we do this is to support our students to gain valuable work experience through work based placements. Our placement teams have developed strong links with companies, many of whom repeatedly recruit our students into excellent placement roles. Our teams are dedicated to supporting students through every stage of the placement process. For further information, contact our placement teams via our Placement Information web page.

Students are responsible for obtaining their own placement, with assistance from the University. The locations will vary, dependant on the opportunity.

Students may engage with a range of experiential activities as part of the optional Future Prospects module.

Students may engage with a minimum of two weeks' (80 hours) work experience as part of the optional Future Prospects module.

Students are responsible for obtaining their own placement, with assistance from the University. The locations will vary, dependent on the opportunity.

Informed by ongoing industry collaboration and academic research, the aim of this programme is to engage, enable and challenge our students to become highly skilled, critically informed and dynamic graduates who can excel in their chosen field of work or study within international tourism management and marketing. Central to the popularity and quality of the course are the strong links between theory and practice, with carefully designed authentic assessments and student-tutor interaction at the heart of the student experience.

You will have opportunities to gain recognition during your time at Leeds Beckett University for the extra activities you do in addition to your studies, including volunteering, student societies, playing in our University sports teams and being a Course Representative.

By joining a society with Leeds Beckett Students' Union, you can make new friends, have fun, try something new and enhance your CV - societies provide a great opportunity to learn new skills and improve your existing ones. It can be difficult to get to know new people at university but don't worry, everyone is in the same boat! Our Leeds Beckett Students' Union believe that joining a student-led society is the best way to meet new people and make lifelong friends. There are so many societies out there - from course-based to hobby-based to religious to political and campaigning. Whether you're just starting out at Leeds Beckett or working on your last year of study, it is never too late to find the right society for you - or start one yourself!

Course-based societies are a great way to meet people on your course, expand your networks and celebrate your achievements together such as end of year Society Balls. If you have a great idea for a society, we can help you get it up and running. There are resources and support available for all societies - including funding to help make your society goals a reality. For more information on starting your own society, visit: leedsbeckettsu.co.uk/societies/create.

The underlying ethos of the International Tourism Management degree is to be an award that is relevant, challenging, engaging, contemporary and flexible.

Graduates of this award will display the University core graduate attributes of Enterprise, Digital Literacy and a Global Outlook.

Enterprise

This graduate attribute is embedded across many modules in all levels of the course. An example of this the three modules delivered in Semester 2 at Level 4 where students are required to resolve industry challenges from all stakeholder perspectives (such as tour operator, destination manager, distribution providers and local community).

Creative thinking, problem-solving and team-working are all developed and assessed during this period. As the students progress through the course, creative concept assessments are introduced to enhance further their investigatory and problem-solving skills such as in the Level 5 modules Tourism Entrepreneurship and International Tour Operations where students work in teams to research the market and develop new and innovative tourism products. At Level 6 students are required to act as external consultants for tourism industry partners and resolve authentic, complex and challenging issues in the Tourism Consultancy Ventures module.

In addition to classroom-based learning, all International Tourism Management sandwich students will undertake a 46-week placement. Full-time students will be able to undertake a minimum of 2 weeks, tourism-related work experience.

Key industry partners such as ABTA, The Institute of Travel and Tourism and the Tourism Management Institute provide further exposure and links to employers through a variety of events hosted at the university. These include guest presentations, networking events, graduate career fairs and collaboration to develop teaching materials.

Digital Literacy

Throughout the course, all students study the importance of emerging technologies and their impacts both now and in the future, on the tourism industry.

Technology is an important driving force for innovation in the industry, and a provider of new opportunities. Students learn to appreciate new technologies and work with them via a variety of modules throughout the course. At Level 4, students are assessed using a variety of technologies where they can develop their skills in the development of bespoke social media content (Marketing the Tourism Experience module). At Level 5 their implementation of technology will be developed and tested across many modules such as Tourism Marketing Research and International Tour Operations. Whilst preparing for placement, these skills are further developed by the creation of their own digital profile.

In addition, the course includes regular time in computer labs, undertaking work that develops the students' skills to understand, evaluate and analyse information, which in turn produce outputs for online assessment. The course uses a variety of online technology as a repository for students' personal development, self-assessment and records of their reflection. Technology enhanced learning (such as voting buttons in lectures, online collaboration tools to develop new concepts and flipped classrooms) is, where appropriate, utilised to enhance the students opportunity to interact with technology.

All modules are based within the VLE and students interact with content, discussions and assessments on a daily basis.

Global Outlook

The International Tourism Management with Marketing course has been designed to enable students to adopt truly global perspectives of the industry. The diverse nature of the teaching team reflects cultural and international diversity, in terms of academic and practitioner experience. The future development of the tourism industry is a core theme throughout the course, which explores changing global trends and paradigm shifts.

The BA (Hons) International Tourism Management with Marketing degree is a multi-disciplinary course that has been developed to reflect the fact that all nations of the world are now engaged in domestic and/or international tourism. It further recognises the requirement for a new kind of sustainable tourism to become the norm. Key narratives of ethics and sustainability are threaded throughout the course from the first semester. The course is designed to provide a multi-stakeholder perspective for students to think critically and to appreciate different perspectives, cultures, ideas, opinions, needs and wants.

The International Tourism Management with Marketing graduate will have the opportunity to develop into a self-confident manager of the future, who respects diversity and understands cultural differences and is able to take a holistic view of any situation with which they are faced. These graduates will be sought after as they will have the attributes required by the expanding tourism industry of the 21st century.

By careful module design, utilising relevant assessments and reflecting level worthiness, the core graduate attributes are developed along with other supporting ones.

After completion of the award, it is anticipated that graduates will be able to make judgements with regards to both the operational and strategic issues confronting the management of tourism organisations and will have the ability to solve problems and implement strategies to resolve them.

The International Tourism Management with Marketing degree aims to produce graduates who are skilled managers capable of undertaking careers in the fast growing tourism industry. The modules will instil awareness and sensitivity of both the positive and negative impacts of tourism and how tourism needs to be managed and promoted sustainably for all stakeholders.

Students' employability will be enhanced by course activities such as field visits, industry placements, industry guest lectures, collaborative consultancy projects designed by industry, careers forums and networking events throughout their course with industry.

A placement opportunity is available to all students who can opt to pursue this part of the course. Students will benefit from quality opportunities as part of a carefully structured placement offered by well-respected providers such as Disney, Kuoni Travel and Hilton Hotels.

Our inclusive approach to course design means that all students can enjoy volunteering opportunities without necessarily travelling far.

Finally, students on the course are eligible to become student members of the Institute for Travel and Tourism, a key industry organisation.

As the tourism industry continues to develop, highly skilled, effective and forward thinking managers will be required to ensure that tourism everywhere is planned and developed in a sustainable manner. This course has been designed to develop managers who can excel in tourism marketing in both domestic and international contexts.

Graduates of this course will also be able to progress to study at Masters and Doctorate levels within the discipline. Should they wish to continue their post graduate studies at Leeds Beckett University, they will have a comprehensive grounding from their undergraduate course to pursue any of our related postgraduate courses. In particular, they will be very well placed to enjoy success on the MSc Responsible Tourism Management, given the greater integration of themes such as ethics, personal and corporate responsibility and sustainability that are now widespread throughout the course.

If you have a question or a problem relating to your course, your Course Administrator is there to help you. Course Administrators work closely with academic staff and can make referrals to teaching staff or to specialist professional services as appropriate. They can give you a confirmation of attendance letter, and a transcript. You may also like to contact your Course Rep or the Students' Union Advice team for additional support with course-related questions.

Your Academic Advisor will be an academic member of staff who teaches you on your course. Your Course Director will make sure that you are given the contact details of your Academic Advisor at the beginning of each year, usually in your course induction. Further details on the role of your Academic Advisor are available on the Academic Advisor web page.

If you need support, but you're not sure where to go, your Student Advice Team are here to help. The team are an essential part of your Student Support Network and are dedicated to ensuring you can access the advice and support you need, when you need it most.

Student Advice can also help in the practical elements of university. The team will produce your first campus card and assist you in replacing your campus card if needed throughout your time at Leeds Beckett. They can provide Confirmation of Enrolment and Bank Letters for our current students and full or partial transcripts for our graduates and fully enrolled students.

If you need help with more complex queries or concerns, our trained Student Life Advisers offer 1-1 appointments, providing a safe, confidential, and non-judgemental space to talk about your circumstances and identify support that you can access both within and outside of the university.

To contact the team, or to arrange an appointment, visit The Student Advice webpage for full details.

The Student Voice & Insight team at LBSU works alongside the elected Academic Experience Officer to effectively represent students' academic interests.

We provide support, training and ongoing development to over 1,000 Course Representatives, Postgraduate Research Reps, Student Community Leaders and Global Majority Student Ambassadors who represent you whilst you study at Leeds Beckett; and facilitate the collection of student feedback on your academic experience.

Unsure who your Course Rep is? Maybe you're interested in becoming a Course Rep or have feedback about your academic experience? Get in touch at:

- Email: studentvoice@leedsbeckett.ac.uk
- Telephone: 0113 812 8400
- Website: leedsbeckettsu.co.uk/your-voice

You can find information and resources online through the Support and Opportunities tabs in MyBeckett. In the Support tab, you can find details of a range of services that provide academic and personal support. These include Student Advice, Library Services, the Students' Union, Student Money, Disability Advice, Student Wellbeing, Student Immigration Advice and Compliance and Accommodation. There is also an A-Z of Support Services, and access to online appointments/registration.

In the Opportunities tab, you can explore the options you have for jobs, work placements, volunteering, and a wide range of other opportunities. For example, you can find out here how to get help with your CV, prepare for an interview, get a part-time job or a voluntary role, take part in an international project, or join societies closer to home.

If you have a disability, long-term physical or mental health condition, or a specific learning difference, we believe this should never be a barrier to studying at our University.

Please get in touch with us as soon as possible so we can ensure everything is in place before your course starts.

What should I do next?

Register with us

• We will ask you to provide evidence of your disability, usually from a health professional or educational psychologist. Don't worry if you haven't got any, we can support you with this.
• Usually, we will arrange an appointment with your Disability Adviser to discuss any adjustments you might need and support you in applying for Disabled Students' Allowances (DSA).
• We will work with you to ensure any adjustments you need are available so you can fully participate on your course.

Please watch this short video about how the Disability Advice Team can work with you.

Disabled students can also access the Disability Resource Areas in each library and the support provided by the Library Learning Support Officer. More information is available on the Library website.

What is Disabled Students' Allowance (DSA)?

DSA is government funding to help with the cost of any additional support you might need while studying, such as: one-to-one support, specialist equipment (including useful software) and travel. For more information visit our website.

Contact Us:

Email: disabilityadvice@leedsbeckett.ac.uk

Tel: 0113 812 5831

Website: https://www.leedsbeckett.ac.uk/student-information/disability-advice/

The Library

The Library offers 24/7 support for your studies. You can access thousands of resources via MyBeckett or the Library website which also provides full details of all our services.

Library Academic Support

The Library Academic Support Team can help you develop your academic skills such as critical thinking, academic writing and analysing data, and research skills such as how to find, use and evaluate information for your studies. The team liaises with your lecturers to provide the information resources you need for your subject and to arrange academic skills sessions to support you in your studies.

The team maintains a number of websites and modules to support your learning:

• In your Subject guide, you'll find a variety of information resources which have been selected as a good starting point for research in that area. These are available on the Skills and Subject Support web page or via My Beckett.
• On the Skills for Learning website, you'll find online resources covering topics such as essay writing, research and time management, English Language and academic English plus information to help you reference and avoid plagiarism, alongside details of workshops that are designed to help you succeed in your assessments. The Skills for Learning website can be found on the Library website or via My Beckett.
• LBU Study Smart is a module in MyBeckett which introduces you to the key skills and services you'll need to study successfully at Leeds Beckett. There are also additional modules you can take as you move through your course to help you transition between study levels. The Academic Integrity Tutorial is a module in MyBeckett which introduces you to academic integrity at LBU and will help you develop the skills you need to attain good academic practice, including avoiding plagiarism and academic referencing.
• The Academic Integrity Tutorial is a module in MyBeckett which introduces you to academic integrity at LBU and will help you develop the skills you need to attain good academic practice, including avoiding plagiarism and academic referencing.

Library and Student IT Advice Service

The Library and Student IT Advice Service team can answer your queries on borrowing, finding information, passwords, multi-factor authentication (MFA) ,Office 365, online meetings, saving your work, MyBeckett and more:

• online (including 24/7 chat) via the Contact Us web page
• by phone - 0113 812 1000 (24/7 IT support)
• face-to-face in either of our Libraries, check Library opening times for details of when staff are available

They also have a wide range of short tutorials available on the Library's YouTube channel.

Wi-Fi

Wi-Fi on the University campus is provided by eduroam, a secure wireless network, which also allows you Wi-Fi access if you visit other universities. To connect:

1. Select eduroam from available Wi-Fi
2. Your login details are:

Username followed by @leedsbeckett: e.g. c1234567@leedsbeckett.ac.uk

Password: your normal university password

*Android Users: Select under Phase 2 Authentication - MS-CHAPv2

Help is available on the Library's Wi-Fi web page.

Microsoft Office 365

You are provided with free access to Office 365 and the latest version of Office can be downloaded from the IT tab in MyBeckett or from office.com. All students who are registered for a qualification at Leeds Beckett University are eligible and you can use the subscription for the duration of your course. For instructions and more information, please see the Office 365 support page.

OneDrive

OneDrive Leeds Beckett is your individual file storage with 1TB of storage space. With OneDrive you can access and share your files across your devices. This is accessible on University PCs and off-campus through Office 365 portal. See the Saving your Work pages on the Library website for more information.

Leeds Beckett RemoteApp

The Leeds Beckett RemoteApp gives you access to a range of specialist software for your course on your personal devices. See the RemoteApp page on the Library website for more information.

Media Equipment - free loans

You can borrow high-end Media Equipment for free. Browse, reserve and collect equipment ranging from GoPros to Remote Presenters from the ground floor of the Shelia Silver and Headingley Libraries. Further information is available on the Media Equipment web page.

University life can have its ups and downs, and occasionally you may find yourself in need of advice. That's where we come in. Here at the SU we have a free advice service that is here just for you, the students at Leeds Beckett University.

The Advice Service at LBSU is a confidential, non-judgmental service run by professional advisers.

The service is independent from the University, so if you are having any problems with your course you can talk confidentially with us - although we do work with the University to find the best solutions, we would only contact them with your permission. We can advise on a range of topics including all aspects of the University Regulations and Procedures, housing issues and finance issues. We can guide you through any processes or procedures.

We're here to help you with any questions or problems you might have while you are studying at Leeds Beckett.

Get more information at www.leedsbeckettsu.co.uk/advice.

MyBeckett, the portal and virtual learning environment provides:

• access to your modules and timetables;

• your reading lists and email account;

• your personal storage area on our University IT servers;

• information on where to look for academic or personal support (Support tab);

• information on opportunities such as jobs, careers, part-time work, placements and volunteering (Opportunities tab)

• access to Library and student IT advice

Further information and support for using MyBeckett can be found on the MyBeckett Support Pages.

The School of Events, Tourism and Hospitality Management is located at the Headingley Campus of Leeds Beckett University. All teaching sessions are delivered at this location in purpose-built lecture theatres and other classrooms all of which are provided with good quality ICT facilities for effective learning.

The campus has an award-winning library located at its centre which houses a comprehensive collection of events and related textbooks and journals. Increasingly through the VLE we are able to offer access to e-books, e-journals, databases and scanned chapters from other texts to supplement the library stock.

In addition, the students' learning is supported by access to the specialist events facilities such as the immersive learning Hydra Suite. The course also has access to a range of authentic tourism materials and case studies.

We are committed to working in partnership with you and the Students' Union to provide you with an inclusive, safe and engaging learning environment which is conducive to study for all our students and our staff. An important element of your time studying with us is your engagement in developing your learning. Your engagement and attendance on your course enables you to further your learning and supports your achievement, course completion and aspirations for the future. There is an expectation that students will attend, engage in their learning and submit on time for assessment. We provide support for you to maximise your time studying with us and to develop your learning, skills and abilities to support you in your chosen career path.

We seek active participation by all our students in the continuous enhancement of our courses and through our monitoring, annual review and enhancement processes. These are formal processes used by our University for assuring the academic standards and quality of your course and its continuous improvement. These processes utilise your feedback, External Examiners' reports, feedback from staff and others, data relating to student outcomes on the course and student surveys to reflect on areas of good practice and areas for further enhancement. We invite all students to participate in a range of opportunities to provide us with feedback on your course and modules. This may include discussions with staff, focus groups, and meetings (e.g. with Course Representatives or with staff) and formalised student surveys e.g. mid module reviews, end of module evaluations and specific course or other surveys such as the Student Barometer, National Student Survey and Graduate Outcomes Survey. We utilise the outcomes of these surveys to benchmark our courses nationally and to inform annual course enhancements.

Informal feedback is also welcome at any time either via your Academic Advisor or module tutor or via your Course Representative. Our partnership with you enables us together to make the most of your learning experience with us and to enhance the quality and reputation of your course. You can find out what actions have been taken in response to your feedback through your Course Representative, the Students' Union, your tutors or through the Library.

Course Representatives (Reps) at undergraduate and postgraduate taught levels are student volunteers who represent you in formal and informal meetings with the University, and follow up on actions that have occurred because of student feedback. You can become a Course Rep, volunteering to represent the views of your peers in order to improve students' academic experience.

In the first few weeks of your time at Leeds Beckett, your Course Director will facilitate an opportunity to appoint Course Reps on your course.

LBSU provides support, training and ongoing development for Course Reps and supports their engagement in enhancement activities throughout the academic year.

Being a Course Rep provides you with an opportunity to enhance your own learning and the development of relevant professional and employability skills alongside your studies. As a Course Rep you would play an important role in:

• Acting as a point of contact and advocate for students on your course and in supporting their active engagement.
• Gathering feedback from students on your course to inform enhancements to the quality of your course and the student experience.
• Facilitating good communication between students and staff on the course.
• Working with the Course Director, members of the course team and the Students' Union to enhance your course.
• Facilitating and engaging in meetings about your course; and
• Being an ambassador for your course.

Further information about being a Course Representative is available at:

• The Students web pages
• Leeds Beckett Students' Union
• The University Academic Regulations

We invite all students to participate in a range of opportunities to provide us with feedback on your course and modules. This may include discussions with staff, focus groups, and meetings (e.g. with Course Representatives or with staff) and formalised student surveys e.g. mid module reviews, end of module evaluations and specific course or other surveys such as the Student Barometer, National Student Survey and the Graduate Outcomes Survey.

We are committed to providing a high quality experience for all our students. We welcome comments and compliments from students, and find them valuable for on-going improvements to our provision. Comments and compliments about your course can be raised with your Course Representative or directly with your Course Director or Academic Advisor.

If you have a specific complaint about an act or omission of our University, you may be able to make a complaint under the Student Complaints Procedure. In the first instance, you should raise the matter as soon as possible with the member of staff most directly concerned, or with the person who can best resolve it. If this does not resolve the matter, or if the complaint is too serious to be addressed in this way, then you should make a formal complaint in writing. Information about how to make a complaint, including the student complaints procedure and a complaints form, is available on the Students web pages.

Bachelor of Arts International Tourism Management with Marketing

Diploma of Higher Education International Tourism Management with Marketing

Certificate of Higher Education International Tourism Management with Marketing

Leeds Beckett University

There is no option to study this course part time.

Course fees and additional course costs are confirmed in your offer letter. Course fees are presented to you annually through the online enrolment process. Please visit our Course and Tuition Fees Payment web pages for further information. Ongoing queries relating to additional course costs may be discussed with your Course Administrator.

Alternatively, you can contact any of the following teams:

For Student Finance related fee queries: studentfunding@leedsbeckett.ac.uk

Other fee related queries: fees@leedsbeckett.ac.uk

Payments: incomes@leedsbeckett.ac.uk

Key University regulations and policies can be accessed on the following web pages:

• Academic Regulations (including assessment regulations) are available on our Academic Regulations web page
• The Student Contract is available on our Student Regulations web page
• The Student Charter is available on our Academic Regulations web page (Section 20)

Other Student regulations and University policies, including Safety, Health and Wellbeing policies, are available on our Student Regulations web page

You should also familiarise yourself with Support Report Respect where students and colleagues who are victims of any form of bullying, harassment or sexual misconduct, can access support, advice and guidance.

For advice on University regulations and policies, students should contact the Students' Union Advice Service.

The External Examiner assures that you are assessed fairly in relation to other students on the same course and also that the standard of your own award is comparable to similar courses taken by students in other higher education institutions within the UK. The External Examiner(s) provide an annual report for your course. External Examiner reports are available on our External Examiner Reports web page, which is accessible via the Course Information link on the Students home page.

Dr Crispin Dale, Wolverhampton Business School, University of Wolverhampton

Dr Philip R. Stone, Lancashire School of Business & Enterprise, University of Central Lancashire